AI room redesign limits, photo privacy, and refunds
This page exists so you don't have to guess. It covers what a result is (and isn't), what happens to a photo after you upload it, and how credits and refunds actually work — written conservatively, not as marketing copy.
Results are visual directions, not construction plans
Visual directions, not construction plans. Measure twice before you buy anything. Every result this tool produces is a style direction applied to a photo of your room. Specifically, it is not:
- Not a size or fit guarantee. No measurements are taken from your photo or of any furniture shown. If a sofa looks right in a result, that is not confirmation it fits your actual floor space.
- Not a construction or renovation drawing. Results are not to scale, are not annotated with dimensions, and are not something a contractor can build from.
- Not a price or budget guarantee. Nothing shown implies a real-world cost for materials, furniture, or labor.
Where it goes wrong most often
From our own testing, one failure is worth knowing about before you upload:
- Ultra-wide and fisheye shots can invent architecture. When a phone's ultra-wide lens bends the walls and ceiling, the model can read that curve as a real feature of your home and build on it — in our tests a flat-ceilinged bedroom came back as a vaulted attic room that does not exist. If your phone has a standard lens option, use it, and treat any arched or sloped ceiling you did not expect as a rendering artifact rather than a design suggestion.
- Very dark, blurry, or heavily grainy photos are declined before you pay. The quality check runs first and costs nothing; if it turns a photo down, no credits are spent and you can retake it.
How we handle uploaded photos
What we do today: your uploaded photo and the results generated from it are stored so the tool can show them to you, let you compare directions, and let you come back to a project later without re-uploading.
Deleting your photos: we intend for account deletion to remove your stored photos and results. Until that is fully confirmed on our end, if you want a photo or result removed sooner, email [email protected] and we will remove it manually.
Model training: we do not use your photos to train our own models. We have not finished confirming our upstream AI provider's data-handling policy in writing, and we will update this page once that confirmation is in.
If any of this changes, this page changes with it — we are not going to quietly loosen a policy stated here without updating the text you are reading.
What happens when a generation fails
Credits are spent when you confirm a generation, not before. If that generation fails outright, the credit it would have cost is refunded automatically — you do not need to file a support ticket or ask for it back. A failed attempt should never quietly cost you a credit.
Free credits (3 on sign-up) and purchased credit packs do not expire. Subscription credits refill on your billing cycle under the terms of that plan — see Pricing for the current numbers.
You see the cost before you spend it
Every generation shows its exact credit cost — and your remaining balance after — before you confirm it. Quality tiers cost different amounts because they do different amounts of work: preview is 1 credit, standard is 2 credits, and HD is 3 credits per direction. Free sign-up credits can create watermarked previews; clean Standard and HD files require a paid pack or active subscription. A locked tier cannot be submitted, and nothing is charged silently in the background.
Ready to see your room?
Free credits create watermarked previews. Clean Standard and HD output unlock after a paid pack or subscription.